Shipping Policy

Order Processing

All our products are freshly baked to order. Once you place an order, our team will contact you to confirm details such as product type, size, customisation, and preferred delivery or pick-up schedule.

Preparation begins only after order confirmation.

Delivery Areas

We currently deliver across Mira Road, Bhayandar, and nearby localities.

If your location falls outside our service area, please contact us before placing your order to check delivery feasibility.

Self pick-up from our location is available if delivery is not serviceable in your area.

Delivery Timelines & Charges

• Standard orders are typically delivered on the selected date and time slot
• Custom or designer orders may require additional preparation time, which will be communicated during confirmation
• Delivery charges are calculated based on distance, order size, and complexity

While we aim to honour the committed delivery slot, delays may occur due to traffic, weather, high order volumes, or other unforeseen circumstances.

Important Delivery Information

• Please ensure the delivery address and contact number are accurate and reachable
• If the recipient is unavailable or details are incorrect, delivery may be delayed, rescheduled, or cancelled — additional charges may apply
• Once the order is handed over at the provided address, it is considered successfully delivered

Inspection & Issue Reporting

Please inspect your order immediately upon delivery or pick-up.

If there is any visible issue (damage, incorrect item, compromised quality), notify us within 24 hours with clear photos or videos.

Contact for Delivery Queries

📞 +91-7304424426
📧 sprinklesnswirlss@gmail.com